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Posted: Thursday, October 26, 2017 4:27 PM

Location: Milford, MA
Department: Parts
Employment Type: Full Time Non-Union
Work Hours: 1st Shift
Requisition Number: 17-0188

Description
Milton CAT is seeking a qualified Customer Service Representative to fill the open position of Warehouse Clerk in Milford, MA. This position is responsible for providing service, assistance, and instruction to customers in the use of the customer kiosk and the pickup of parts orders as well as performing various clerical duties around the store and warehouse.

Essential Duties
• Greet and assist all customers in a polite and timely fashion.
• Provide excellent customer service.
• Assist customers with the use of the self-serve kiosk.
• Process customer and shop orders, backorders, quotes, and credits.
• Handle cash, credit, and check payment and returns.
• Assist with preparing and maintaining merchandise displays.
• Maintain and follow up on pending and ready customer orders.
• Maintain, organize, and keep tidy the customer pick up areas.
• Coordinate the loading/unloading of customer orders and returns.
• Perform various secretarial duties.
• Perform related duties as assigned.

Qualifications
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required.

• High school diploma or (GED) equivalent, with college or trade school preferred.
• Proficient in the use of a computer and related software (Word, Excel, Etc.).
• Strong written and verbal communication skills. Must be able to communicate face to face in a patient and positive manner.
• Able to lift 80 pounds.
• Strong problem solving and analytical skills.
• Must be detail orientated with a high level of accuracy.
• Basic math skills.
• Ability to perform duties with a sense of urgency, exceeding customer expectations.
• Ability to work with minimal supervision.
• Excellent organizational skills.
• Ability to work and multi task in a dynamic, fast paced environment

This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties.

Apply Online – https://re22.ultipro.com/SOU1021/JobBoard/JobDetails.aspx?__ID=*DCA7699F274BBC75

Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. Background checks, drug testing, and health assessments are required as part of our pre-employment process.

Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.

• Location: Milford, MA, Worcester

• Post ID: 50628787 worcester
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